Livewire Rock Academy (“Livewire Rock Academy”, “Company”, “we”, “us” “our”) takes its data privacy obligations seriously and cares about protecting the information of all the people and companies we deal with, including customers (“User”, “you”), staff and suppliers.
Livewire Rock Academy is a Limited Company, with company number 11538998, at registered address office 53 Recreation Ground, Stansted, Essex, CM24 8BD.
Please read this Policy carefully, as it will help you understand what we do with the Personal Information we collect on you.
“Personal Information” refers to information about you that identifies you and reveals your identity.
We may collect Personal Information from Users in a variety of ways, including, but not limited to:
Users can always refuse to supply Personal Information but must be aware that in certain circumstances, this may prevent them from engaging in certain Site related activities.
We may collect certain non-personally identifying information about Users when they interact with our Site. Users cannot be identified from this type of information. Non-Personally identifying Information we may collect includes:
This information is collected automatically when Users visit our Site.
We will only use your Personal Information when legally permitted. The most common uses of your Personal Information are:
We sometimes require your Personal Information to understand your needs and provide a better service to you. Some of the instances where this use of your Personal Information may apply include:
We do not sell, trade, or rent Users Personal Information to others. We may share generic aggregated demographic information not linked to any personal identification.
We make use of some sub-processors who are given access to some of the Personal Information you provide in order to facilitate the service we provide through the Site. Sub-processors are subject to confidentiality obligations and data privacy requirements in their service agreements.
The Company may disclose Your Personal Information in the good faith belief that such action is necessary to:
We adopt appropriate data collection, storage and processing practices, technical and organisational security measures to protect against unauthorised access, alteration, disclosure or destruction of your Personal Information.
Our Site is secured using an SSL which is an encrypted based internet security protocol to ensure User’s Personal Information is safe and secure. A backend virus protection is also set up on the Site that verifies logins to the backend of the website and prevents malicious attacks.
The Company will retain your Personal Information only for as long as is necessary to carry out the purposes set out in this Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We may process Personal Information under the following conditions:
You have a number of rights under applicable data protection legislation.
Under the GDPR, you have the right to ‘block’ or request the deletion or removal of Personal Information to prevent further processing. This right to erasure is also known as ‘the right to be forgotten’.
Specific circumstances in which you can request the deletion or removal of Personal Information includes:
Our Site is not intended for children under 16 years old.
We do not knowingly collect Personal Information from children under 16 years old. If we learn we have collected or received Personal Information from a child under 16 years old, we take appropriate action including erasing this data from our systems.
If you believe we might have any information from or about a child under 16 years old, please contact us using the information in the “Contact Information” in section 10.
We may update this policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the Personal Information we collect.